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Privacy Policy

Effective Date: June 1, 2023

1. Introduction

Welcome to QueryHub! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our chatbot (powered by Gemini 2.0 Flash) that connects to your database for conversational queries. By using the Service, you agree to the terms outlined here.

2. Information We Collect

We collect only the information necessary to provide and improve the Service. This may include:

  • Database Connection Details: Information you provide to connect your database (e.g., host, port, credentials).
  • Interaction Data: Logs of chatbot queries and responses to improve accuracy and troubleshoot issues.
  • Account Information: Your email address, name, and other details provided during registration.

Note: We do not permanently store your database content. All data queries are processed temporarily and securely.

3. How We Use Your Information

We use the collected information to:

  • Provide, operate, and improve the Service.
  • Ensure secure and efficient database connections.
  • Respond to user inquiries and support requests.
  • Analyze trends and improve chatbot functionality.

4. How We Protect Your Information

At QueryHub, we take data security seriously. Our measures include:

  • Encryption: All data transmitted between the chatbot and your database is encrypted using industry-standard protocols (e.g., TLS).
  • Access Control: Only authorized systems and personnel can access your data for necessary processing.
  • Regular Audits: We perform regular security reviews to identify and address vulnerabilities.

5. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information. However, we may share information with trusted third parties when necessary to:

  • Provide hosting, storage, or support services.
  • Comply with legal obligations or enforce our Terms and Conditions.

All third parties we engage with adhere to strict confidentiality and data security requirements.

6. Your Rights

You have rights regarding your personal information, including:

  • Access: Request a copy of the information we have about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request that we delete your information, subject to legal obligations.

To exercise these rights, please contact us at support@queryhub.ai.

7. Data Retention

We retain your information only for as long as necessary to provide the Service or as required by law. Logs of chatbot interactions may be stored temporarily to improve functionality and resolve issues.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via email or in-app notifications. Continued use of the Service constitutes acceptance of the updated Privacy Policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: