Queryhub

Terms and Conditions

Effective Date: June 1, 2023

1. Acceptance of Terms

By accessing or using QueryHub (the "Service"), you confirm that you have read, understood, and agree to these Terms and Conditions (the "Terms"). If you do not agree, you may not use the Service.

2. Service Overview

QueryHub enables users to integrate their databases with our chatbot powered by Gemini 2.0 Flash technology. Users can query their databases conversationally, and the Service generates responses based on the database's content and structure.

3. User Responsibilities

3.1 Database Connection and Permissions

You are responsible for securely connecting your database to the Service. You agree to provide only the necessary permissions to the Service to ensure proper functionality while safeguarding sensitive data.

3.2 Accuracy of Database Content

You are solely responsible for the accuracy, legality, and content of the data in your database.

3.3 Prohibited Use

You agree not to use the Service for:

  • Any unlawful or harmful purposes.
  • Sharing or querying content that violates intellectual property rights or privacy laws.
  • Attempting to breach, overload, or interfere with our infrastructure.

4. Privacy and Data Security

4.1 Data Access and Use

The Service accesses your database solely for the purpose of generating conversational responses. We do not store, share, or sell your database content.

4.2 Encryption

All connections to your database are encrypted using AES-256-CBC encryption with industry-standard security protocols. Your database credentials are encrypted at rest and in transit, with unique initialization vectors for each encryption operation to ensure maximum security.

4.3 Third-Party Services

We may use third-party services to support the chatbot functionality (e.g., cloud hosting). These services adhere to strict data security measures.

5. Intellectual Property

5.1 Ownership: You retain ownership of your database and its content. QueryHub retains ownership of the chatbot and its underlying technology.

5.2 Limited License: You grant QueryHub a non-exclusive, revocable license to access your database for the sole purpose of providing the Service.

6. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, either express or implied, including but not limited to fitness for a particular purpose, reliability, or non-infringement. While we strive for accuracy, we do not guarantee error-free operation.

7. Limitation of Liability

To the maximum extent permitted by law, QueryHub and its affiliates will not be liable for:

  • Any direct, indirect, incidental, or consequential damages arising from your use of the Service.
  • Data loss, unauthorized access, or interruptions in the Service.

8. Termination

8.1 By You: You may terminate your use of the Service at any time by disconnecting your database and ceasing access.

8.2 By Us: We reserve the right to terminate or suspend your access to the Service for violations of these Terms or for any reason deemed necessary to ensure the security or functionality of the Service.

9. Changes to the Terms

We may update these Terms periodically to reflect changes in the Service or legal requirements. Notice of material changes will be provided via email or within the application. Continued use of the Service after such changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms are governed by the laws of The Netherlands. Any disputes arising from these Terms will be resolved in the courts of The Netherlands.

11. Contact Us

If you have questions or concerns about these Terms, please contact us at:

12. Data Protection Measures

QueryHub implements the following security measures to protect your data:

  • Encryption: AES-256-CBC encryption for all database credentials and sensitive information
  • Secure Key Management: Environment-based encryption keys with proper access controls
  • No Data Storage: We do not permanently store your database content or query results
  • Secure Connections: All API requests use HTTPS with TLS encryption

13. How We Protect Your Information

At QueryHub, we take data security seriously. Our measures include:

  • Advanced Encryption: All database credentials are encrypted using AES-256-CBC encryption with unique initialization vectors for each encryption operation. This ensures your sensitive connection information remains secure even in the unlikely event of a data breach.
  • Secure Transit: All data transmitted between the chatbot and your database is encrypted using industry-standard TLS protocols.
  • Access Control: Only authorized systems and personnel can access your data for necessary processing.
  • Regular Audits: We perform regular security reviews to identify and address vulnerabilities.

10. Technical Security Measures

QueryHub employs the following technical measures to protect your data:

  • Encryption Implementation: We use AES-256-CBC encryption with random initialization vectors for each encryption operation, ensuring that even identical data produces different encrypted outputs.
  • Secure Key Management: Encryption keys are stored securely in environment variables, separate from application code.
  • Error Handling: Our encryption systems include robust error handling to prevent security failures.
  • Data Minimization: We only process the data necessary to provide our services and do not retain database content after processing.

For more information about our security practices, please contact our security team at security@queryhub.ai.